MEXC has announced an exit from services for users in Russia and Belarus, citing global compliance efforts. Affected accounts will receive individual instructions for closing positions and withdrawing assets; no common deadline has been announced.
MEXC announced on October 20 that it will discontinue services for users in Russia and Belarus. The crypto exchange cited its global compliance efforts without naming a particular regulator’s order, a new sanctions decision or the number of affected customers.
Affected users will receive individual notifications setting out deadlines and procedures for closing positions and withdrawing assets. MEXC says accounts that have received no notification are unaffected by the service change and may continue using the platform subject to its terms. Users with questions about their account status or the applicable procedure are directed to customer service.
MEXC says customer assets remain safe. It has not disclosed the total balance held in affected accounts, and the announcement includes no separate asset-audit report for Russian and Belarusian accounts.
“Your assets remain safe and secure.”
MEXC’s October 20 announcement
Crypto news publisher Wu Blockchain shared MEXC’s announcement and the individual-notification condition on October 21 at 03:31 UTC:
Wu Blockchain — MEXC’s Russia and Belarus announcement
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Which accounts do the current terms cover?
The MEXC User Agreement, displaying a last-updated date of October 13, 2026, lists Russia and Belarus among jurisdictions where services are prohibited. Eligibility provisions cover residence, location and the country from which the platform is accessed, as well as acting for a person or legal entity in a prohibited country. Users who become resident in a prohibited jurisdiction must inform MEXC at the earliest possible opportunity.
The agreement reserves MEXC’s right to terminate an account immediately and liquidate open positions if a user has misrepresented their location or residence. Identity and address information must also remain accurate and current. Failure to supply additional verification documents when requested may lead to partial or full service restrictions, including on withdrawals.
Clause 37 allows MEXC to give written notice requiring all positions to be closed and assets withdrawn within a limited period. If the user fails to close the positions and withdraw the assets within that period, MEXC reserves discretion to classify the account as dormant, close positions, convert assets into another digital asset and close the dormant account without further prior notice. Converting Bitcoin to USDT is one example in the agreement. The Russia and Belarus announcement does not report that conversions or compulsory closures have already occurred in particular accounts.
Under clause 35, outstanding charges owed to MEXC must be paid before the company determines whether the user is eligible to withdraw the remaining digital assets or funds. The exit announcement sets no uniform withdrawal fee, fee waiver or processing time for all assets.
Checking the network, address and memo
MEXC’s July 17, 2026 deposit and withdrawal tutorial shows the withdrawal screen asking for the asset, recipient address, network and amount. The sending network must match the recipient wallet’s supported network; assets such as XRP or XLM may also require a memo or tag specified by the receiving platform. The video explains checking the minimum withdrawal, fee and net amount reaching the recipient before confirmation.
The 02:21–03:32 segment on MEXC’s official channel explains the withdrawal steps and security verification. Published in July, the recording is a general tutorial and contains no deadlines or special conditions for the individual notices being sent to Russian and Belarusian accounts.
The service announcement also warns about phishing links and accounts impersonating MEXC. The company says it will never request payments, login credentials, wallet seed phrases or asset transfers through private messages. It directs users to its website, app, Announcement Center and verified social channels for updates.
The Dutch timetable and South Korea’s access decision
In a September 29 announcement for the Netherlands, MEXC published a closure timetable divided into four user batches. The final batch is expected to complete actions by October 23 at 23:59 UTC, with account restrictions starting October 24 at 00:00 UTC and services ending completely on October 31. Batch assignments depend on identity-verification and account information, with applicable dates sent by email.
The Dutch notice also says remaining assets will move to a regulated custodian after closure, with details of the provider to follow separately. MEXC has announced neither a custodian nor an automatic migration to another exchange for Russian and Belarusian users. The four-batch Dutch timetable does not set the closure dates for Russian and Belarusian accounts.
In South Korea, the FIU announced access-blocking decisions for 27 crypto websites, including MEXC, on October 13. The decisions, made on October 6–7, covered operators serving the country without registration. The FIU planned withdrawal assistance through DAXA for existing users; MEXC’s individual notices for Russia and Belarus concern a separate process.
Closing an account voluntarily: Clause 10 says a customer choosing to stop using an account must first pay outstanding amounts, including service fees, withdraw eligible assets and apply to MEXC to freeze the account. Formal cancellation follows the company’s approval.
